Cookie Policy - Rapid Care

COOKIE POLICY

Cookie Policy – Rapid Care Transcription UK Ltd

Last updated: 23/05/2025

1. Introduction

This Cookie Policy explains how Rapid Care Transcription UK Ltd ("we", "us", or "our") uses cookies and similar technologies on our website. It also outlines your rights to control our use of them under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). 

2. What Are Cookies?

Cookies are small data files placed on your computer or device when you visit a website. They help improve your experience by remembering your preferences, enabling certain functionality, and providing insights into how users interact with the site.

3. Types of Cookies We Use
Type of Cookie  Purpose
Strictly Necessary Essential for the website to function properly (e.g. login, form usage)
Performance & Analytics Used to understand how visitors interact (e.g. Google Analytics)
Functional Remember user preferences (e.g. language, region)
Marketing Track user behaviour to deliver relevant advertisements
4. Cookies We Use

We use the following third-party services that set cookies:

Provider Purpose Name Duration Type
Meta Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. _fbp 3 months Marketing
Google LLC Registers a unique ID that is used to generate statistical data on how the visitor uses the website. _ga 2 years Analytics
_gid 24 hours
Used by Google Analytics to throttle request rate. _gat_UA-.* Undefined
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. _gcl_au 3 months Marketing
Google (DoubleClick) Used to check if the user's browser supports cookies. test_cookie 15 minutes Marketing
Used to register and report the website user's actions after interacting with ads for ad targeting and measurement. IDE 1 year
Hotjar Ltd Used by Hotjar to analyze visitor behavior, create heatmaps, and collect feedback to help improve website user experience. _hjSession.* 30 minutes Analytics
_hjTLDTest Session
5. Legal Basis for Using Cookies

Under UK GDPR and PECR, we must obtain your consent before placing cookies that are not strictly necessary. When you first visit our website, you will be presented with a cookie banner allowing you to manage your preferences. 

The lawful basis for non-essential cookies is Consent (UK GDPR Article 6(1)(a)). For essential cookies, the basis is Legitimate Interests (UK GDPR Article 6(1)(f)).

6. Managing Your Cookie Preferences

You can change your preferences via the cookie banner or through your browser settings. For more information:

Browser settings for managing cookies

Change Cookie settings

7. Contact

If you have any questions about our use of cookies, contact our Data Protection Officer:

dpo@rapidcare4u.com

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